The reviews I read seemed too good to be true. I am happy to report that my experience echoed what others have h ad to say. Mike came on time, solved all the lock problems in my 80-year-old house. He rekeyed and replaced a number of locks as needed and did not try to talk me into replacing other locks that did not require replacement. He also spent considerable time fooling around with my front door lock that someone else had installed incorrectly (he seemed to enjoy the challenge of figuring out what was wrong and how to fix the problem) and showed me how to change an ancient inside doorknob. Very pleasant man providing a high quality professional service. Recommend without reservation.