We were having trouble with our front door lock and the handle came off. Mike was very responsive and we were able to make a same day appt in the early evening. Mike arrived on time and was able to repair the door handle without charge. Mike advised us to call the door company directly related to the problems with our lock. However, replacing the door handle seems to have addressed the issue. | |Mike was knowledgeable, helpful and did not charge us for the work he did.