Mike is a class act. He answers my call every time and came over sooner then he originally said, very punctual guy. I used him twice on 2 separate occasions, both times I had him put in some deadbolts (5 new installs and 1 replacement) and re-keying all the locks to match the same key. Did a great job putting them in and did so very fast. He is a man of his word and the price he quoted over the phone was the final price, no funny business. Also doesn’t mind dogs, no matter how obnoxious mine was being (barking). But he took the time to meet my dog so he stopped barking lol